Refunds & Cancellation

Both the Client and we have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services shall be refunded as per the discretion of the Company. For self e-Filing plans, you can cancel your payment or request a refund of an e-Filing credit before the credit has been used for an e-Filing attempt. After an e-Filing attempt, no refund shall be made. For Assisted Plans, you can cancel your payment or request a refund before the expert assigned has commenced working on your case.